Pharmacy Customer Experience Specialist (Flexible Schedule)

Walgreens; Prospect Heights (IL); On-site; USD 2,259,000 - 2,480,000; Full time

Job summary

Walgreens in Prospect Heights, IL seeks a frontline associate to deliver a distinctive customer experience. You will ring up purchases, assist the pharmacist under supervision, and help keep shelves clean, merchandised, and organized.

This role requires good math, basic computer skills, and a helpful attitude. Previous retail experience is preferred; PTCB certification is a plus. You will work flexible hours including evenings and weekends where required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Register sales at cash register and provide courteous, efficient checkout service.
• Assist pharmacist under supervision in dispensing and pharmacy tasks.
• Maintain counters, shelves, and inventory; price as directed.
• Handle returns, exchanges, and refunds; assist customers in locating items.
• Provide photo dept service and web-pickup support as needed.
• Adhere to store policies and pharmacy code of conduct.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

PTCB certification

Tools

POS system

Pharmacy software

Job description

Walgreens in Prospect Heights, IL seeks a frontline associate to deliver a distinctive customer experience. You will ring up purchases, assist the pharmacist under supervision, and help keep shelves clean, merchandised, and organized.

This role requires good math, basic computer skills, and a helpful attitude. Previous retail experience is preferred; PTCB certification is a plus. You will work flexible hours including evenings and weekends where required.