Pharmacy Customer Service Specialist - Flexible Hours

Walgreens; Centralia (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Illinois seeks a Retail Pharmacy Support role to deliver a friendly customer experience and assist pharmacists with processing prescriptions. You will handle cash transactions, help locate products, and maintain clean, organized store areas.

Prior retail exposure and PTCB certification are preferred, with flexibility for evenings and weekend shifts. The position emphasizes accurate dispensing support, inventory management, and strong customer service to ensure efficient,

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision in processing prescriptions and using pharmacy systems.
• Performs general store duties including merchandise display, checkout assistance, and customer support.
• Maintains store cleanliness and merchandising, inventory checks, and pricing as directed.

Skills

Customer service

Cash handling

Attention to detail

English fluency

Flexibility

Education

PTCB certification

Tools

POS system

Inventory software

Computer skills

Job description

Walgreens in Illinois seeks a Retail Pharmacy Support role to deliver a friendly customer experience and assist pharmacists with processing prescriptions. You will handle cash transactions, help locate products, and maintain clean, organized store areas.

Prior retail exposure and PTCB certification are preferred, with flexibility for evenings and weekend shifts. The position emphasizes accurate dispensing support, inventory management, and strong customer service to ensure efficient,