Pharmacy Customer Experience Specialist

Walgreens; East Moline (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Illinois is seeking a Pharmacy Support Associate to assist the pharmacist under supervision, handling prescriptions, customer service, and checkout duties. You will use pharmacy systems to obtain patient and drug information and help ensure accurate dispensing.

The role emphasizes friendly, efficient service, inventory management, and adherence to company policies and state laws. Prior retail experience and PTCB certification are preferred; English fluency and flexible scheduling

Qualifications

• Fluent English in reading, writing and speaking.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Provide courteous, friendly checkout service.
• Assist pharmacist under supervision with dispensing and patient information.
• Maintain inventory and keep counters clean and merchandised.
• Process prescriptions and check for drug interactions as needed.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Illinois is seeking a Pharmacy Support Associate to assist the pharmacist under supervision, handling prescriptions, customer service, and checkout duties. You will use pharmacy systems to obtain patient and drug information and help ensure accurate dispensing.

The role emphasizes friendly, efficient service, inventory management, and adherence to company policies and state laws. Prior retail experience and PTCB certification are preferred; English fluency and flexible scheduling