Pharmacy Customer Experience Specialist | Flexible Schedule

Walgreens; Elgin (IL); On-site; USD 45,847,000 - 57,308,000; Full time

Job summary

Walgreens in Elgin, IL seeks a Pharmacy Technician to deliver friendly, accurate customer service at the register and assist pharmacists in processing prescriptions under supervision.

The role requires experience with pharmacy systems, strong math skills for counting and measuring medications, and a willingness to work evenings and weekends. Certification through PTCB is preferred and a retail environment background is an asset.

Qualifications

• Requires fluency in reading, writing, and speaking English.
• Demonstrates strong customer service and math accuracy for prescriptions.
• Uses pharmacy systems to enter patient and drug information and process prescriptions.

Responsibilities

• Provide courteous, efficient checkout service and assist customers with products.
• Assist pharmacists under supervision, process prescriptions, and maintain pharmacy records.
• Support inventory management, merchandising, and store operations as directed.

Skills

Customer service

English proficiency

Cash handling

Pharmacy systems

Education

PTCB certification

Tools

POS/cash register

Job description

Walgreens in Elgin, IL seeks a Pharmacy Technician to deliver friendly, accurate customer service at the register and assist pharmacists in processing prescriptions under supervision.

The role requires experience with pharmacy systems, strong math skills for counting and measuring medications, and a willingness to work evenings and weekends. Certification through PTCB is preferred and a retail environment background is an asset.