Pharmacy Experience Specialist - Flexible Schedule

Walgreens; Litchfield (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Illinois is seeking a customer-focused team member to assist customers at the register and support pharmacy operations under pharmacist supervision. You will handle transactions, provide friendly service, and help locate products while upholding safety and compliance standards.

Responsibilities include assisting pharmacists with prescription processing, restocking shelves, maintaining displays, and delivering quality customer experiences across store departments.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior retail experience preferred.
• PTCB certification preferred.

Responsibilities

• Provides courteous, friendly checkout service.
• Assists pharmacist under supervision with dispensing and patient info.
• Uses pharmacy systems to obtain patient and drug information.
• Maintains counters, shelves, and displays, restocks inventory.
• Recommends items and assists customers in finding products.
• Processes refunds, exchanges, and returns as needed.
• Supports inventory management and pharmacy workflow.

Skills

Customer service

English fluency

Flexible schedule

Cash handling

Basic math

Education

PTCB certification

Tools

POS systems

Pharmacy software

Job description

Walgreens in Illinois is seeking a customer-focused team member to assist customers at the register and support pharmacy operations under pharmacist supervision. You will handle transactions, provide friendly service, and help locate products while upholding safety and compliance standards.

Responsibilities include assisting pharmacists with prescription processing, restocking shelves, maintaining displays, and delivering quality customer experiences across store departments.