Pharmacy Customer Service Specialist

Walgreens; Lawrence (KS); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Lawrence, KS is seeking a Pharmacy Technician to assist pharmacists, process prescriptions, and ensure accurate patient data in pharmacy systems while delivering friendly service. You will engage customers, help with OTC needs, and maintain compliance with regulations.

Strong attention to detail, math skills, and a willingness to learn are essential for this role in a fast-paced retail pharmacy environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• PTCB certification is preferred for this role.
• Experience in a retail pharmacy environment is advantageous.

Responsibilities

• Assist pharmacists under supervision with dispensing and patient information.
• Provide courteous checkout service and upsell OTC items as appropriate.
• Process prescriptions and enter data into pharmacy systems accurately.
• Maintain store cleanliness, inventory, and price accuracy.
• Adhere to state and federal regulations and Walgreens policies.

Skills

PTCB Certification

Customer service

Math skills

Computer skills

Inventory control

Flexible schedule

Retail experience

Tools

Pharmacy systems

Job description

Walgreens in Lawrence, KS is seeking a Pharmacy Technician to assist pharmacists, process prescriptions, and ensure accurate patient data in pharmacy systems while delivering friendly service. You will engage customers, help with OTC needs, and maintain compliance with regulations.

Strong attention to detail, math skills, and a willingness to learn are essential for this role in a fast-paced retail pharmacy environment.