Pharmacy Customer Experience Specialist

Walgreens; Southbridge (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in United States is seeking a Pharmacy Technician to support pharmacists in prescription processing and customer service. You will use pharmacy systems to obtain patient and drug information, fill prescriptions, and ensure accuracy and safety.

You will greet customers, assist with products, manage inventory, and provide wrap-up checkout services while upholding company policies and regulatory requirements. This role requires flexible scheduling and strong teamwork.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous, efficient checkout service.
• Assists pharmacist under supervision in processing prescriptions and using pharmacy systems.
• Enter patient and drug information into pharmacy systems and check for possible interactions.
• Assist with inventory management, pricing, and store merchandising.
• Handle third-party claims and clerical duties related to pharmacy operations.
• Provide customer service in the photo area and support web-pickup duties.

Skills

Customer service

Pharmacy systems

Attention to detail

Math skills

Computer skills

PTCB certification

Education

PTCB certification

Job description

Walgreens in United States is seeking a Pharmacy Technician to support pharmacists in prescription processing and customer service. You will use pharmacy systems to obtain patient and drug information, fill prescriptions, and ensure accuracy and safety.

You will greet customers, assist with products, manage inventory, and provide wrap-up checkout services while upholding company policies and regulatory requirements. This role requires flexible scheduling and strong teamwork.