Pharmacy Customer Experience Specialist

Walgreens; Brighton (CO); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is hiring a Pharmacy Technician to support pharmacists and provide excellent customer service in a retail setting. The role involves using store systems to process prescriptions, assisting with daily pharmacy operations, and ensuring accuracy in medication dispensing under supervision.

The ideal candidate has strong customer service skills, fluent English, and flexibility to work evenings/weekends; PTCB certification is preferred or pursued through Walgreens training.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• PTCB certification preferred or pursued as part of Walgreens training.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacist under supervision in dispensing and prescription processing.
• Maintain clean, organized counters and shelves, and assist with inventory.
• Recommend items and upsell to customers where appropriate.
• Handle returns, exchanges, and basic clerical tasks as needed.

Skills

Customer service

Fluent English

Flexible scheduling

Tools

POS systems

Store computer systems

Job description

Walgreens is hiring a Pharmacy Technician to support pharmacists and provide excellent customer service in a retail setting. The role involves using store systems to process prescriptions, assisting with daily pharmacy operations, and ensuring accuracy in medication dispensing under supervision.

The ideal candidate has strong customer service skills, fluent English, and flexibility to work evenings/weekends; PTCB certification is preferred or pursued through Walgreens training.