Pharmacy Customer Service Specialist

Walgreens; Edgewood (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Edgewood, MD seeks a customer-focused team member to support pharmacy operations and provide a delightful shopping experience. You will assist with transactions, help customers, and aid the pharmacist under supervision in processing prescriptions.

Qualified candidates will have strong English communication, retail experience, and a willingness to work flexible hours. Training and development are available.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• PTCB certification and pharmacy system familiarity are preferred.

Responsibilities

• Engage customers, assist with products and services to deliver a positive experience.
• Operate checkout and handle transactions accurately and politely.
• Assist the pharmacist under supervision in processing prescriptions and managing patient data.
• Maintain store cleanliness, inventory, and merchandising per policy.
• Support pharmacy operations, including entering data and communicating prescription details.

Skills

Fluent English

Customer service

Cash handling

Education

PTCB certification

Tools

POS software

Job description

Walgreens in Edgewood, MD seeks a customer-focused team member to support pharmacy operations and provide a delightful shopping experience. You will assist with transactions, help customers, and aid the pharmacist under supervision in processing prescriptions.

Qualified candidates will have strong English communication, retail experience, and a willingness to work flexible hours. Training and development are available.