Pharmacy Customer Experience Specialist

Walgreens; Edmond (OK); On-site; USD 1,515,000 - 2,480,000; Full time

Benefits offered by this job

Equal opportunity employer

Benefits package

Job summary

Walgreens in Edmond, OK seeks a customer-focused team member to assist the pharmacist and deliver excellent service. You will handle sales at the register, help with prescriptions under supervision, and support daily pharmacy and store operations to ensure a smooth customer experience.

The role requires strong English communication, flexibility, and a willingness to learn. Pharmacy-related training or PTCB certification is preferred, with opportunities for growth within Walgreens.

Qualifications

• Fluent in English reading/writing/speaking (except Puerto Rico).
• Willingness to work flexible schedule, including evenings/weekends.
• Pharmacy-related training or certification preferred.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Register sales and provide courteous checkout service.
• Assist the pharmacist in pharmacy duties under direct supervision and use pharmacy systems to process prescriptions.
• Handle customer questions and resolve issues to ensure a positive experience.
• Support inventory management and maintain store cleanliness and merchandise standards.

Skills

Customer service

Cashier operations

Interpersonal skills

Pharmacy support

Math skills

Education

PTCB certification (preferred)

Tools

Pharmacy systems

POS system

Job description

Walgreens in Edmond, OK seeks a customer-focused team member to assist the pharmacist and deliver excellent service. You will handle sales at the register, help with prescriptions under supervision, and support daily pharmacy and store operations to ensure a smooth customer experience.

The role requires strong English communication, flexibility, and a willingness to learn. Pharmacy-related training or PTCB certification is preferred, with opportunities for growth within Walgreens.