Pharmacy Customer Experience Specialist

Walgreens; Belcamp (MD); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Belcamp, MD is hiring for a Customer Experience role. You will greet customers, assist with products, and ensure a positive shopping experience while supporting pharmacy operations under supervision.

This position requires English fluency, flexibility for evenings/weekends, and prior retail experience. Training includes PTCB certification; the role emphasizes accuracy, customer care, and upholding store standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment is preferred.

Responsibilities

• Greet customers and patients, assist with products and services to ensure a positive experience.
• Model and share customer service best practices with team members.
• Process cash transactions, returns, exchanges, and keep shelves tidy.
• Assist pharmacy operations under supervision, including entering basic information and supporting workflow.

Skills

Customer service

English proficiency

Flexibility

Teamwork

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Belcamp, MD is hiring for a Customer Experience role. You will greet customers, assist with products, and ensure a positive shopping experience while supporting pharmacy operations under supervision.

This position requires English fluency, flexibility for evenings/weekends, and prior retail experience. Training includes PTCB certification; the role emphasizes accuracy, customer care, and upholding store standards.