Pharmacy Customer Service Representative

Pruit Health; Norcross (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in providing exceptional customer service and accurate billing for home infusion services. In this role, you will maintain vital billing information, review reports for accuracy, and ensure compliance with company policies and regulations. If you have a passion for helping others and possess experience in medical billing, this opportunity offers a chance to make a real difference in the lives of patients and their families. Join a caring team committed to excellence and make your mark in the healthcare industry.

Qualifications

• 1-3 years’ experience in medical billing/collections required.
• Experience with home infusion billing highly desired.

Responsibilities

• Maintain accurate billing information from daily census and LTC.
• Provide excellent customer service to pharmacy home infusion customers.

Skills

Customer Service

Medical Billing

Attention to Detail

Problem Solving

Education

High School Diploma

Tools

CPR+ Home Infusion Software

Billing Software

Job description

JOB PURPOSE:

To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.

KEY RESPONSIBILITIES:

• Maintain accurate billing information obtained from daily census, LTC, etc.

• Provide excellent customer service to both internal and external pharmacy home infusion customers.

• Reviews pre-billing reports daily for accuracy.

• Reviews monthly statements for accuracy.

• Respond to change productively and handle additional projects as assigned.

• Carry out all duties with a “Commitment to Caring” attitude in accordance with the company’s mission, vision, and philosophy.

• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.

• File and organize all appropriate paperwork related to job duties.

• Keep supervisor informed of daily activities, and issues.

MINIMUM EDUCATION REQUIRED:

High School Diploma

MINIMUM EXPERIENCE REQUIRED:

1-3 years’ experience in medical billing/collections.

Experience with home infusion billing highly desired.

Previous experience with CPR+ Home Infusion software of other billing software a plus.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! Apply Now to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.