Pharmacy Customer Service Representative

PruittHealth; Norcross (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Pharmacy Customer Service Representative to enhance customer satisfaction and streamline billing processes. This role focuses on providing exceptional service to both internal and external clients, ensuring accurate billing for home infusion services. Ideal candidates will have experience in medical billing and a commitment to excellence. Join a caring team that values family and community, and contribute to making a meaningful impact in the healthcare sector. If you are passionate about customer service and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 1-3 years’ experience in medical billing/collections required.
• Experience with home infusion billing highly desired.

Responsibilities

• Maintain accurate billing information from daily census and LTC.
• Provide excellent customer service to pharmacy home infusion customers.

Skills

Customer Service

Medical Billing

Attention to Detail

Problem Solving

Education

High School Diploma

Tools

CPR+ Home Infusion Software

Billing Software

Job description

Job Description - Pharmacy Customer Service Representative (2506167)

Pharmacy Customer Service Representative - 2506167

Description

JOB PURPOSE:

To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.

KEY RESPONSIBILITIES:

• Maintain accurate billing information obtained from daily census, LTC, etc.

• Provide excellent customer service to both internal and external pharmacy home infusion customers.

• Reviews pre-billing reports daily for accuracy.

• Reviews monthly statements for accuracy.

• Respond to change productively and handle additional projects as assigned.

• Carry out all duties with a “Commitment to Caring” attitude in accordance with the company’s mission, vision, and philosophy.

• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.

• File and organize all appropriate paperwork related to job duties.

• Keep supervisor informed of daily activities, and issues.

Qualifications

MINIMUM EDUCATION REQUIRED:

High School Diploma

MINIMUM EXPERIENCE REQUIRED:

1-3 years’ experience in medical billing/collections.

Experience with home infusion billing highly desired.

Previous experience with CPR+ Home Infusion software of other billing software a plus.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! Apply Now to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.