Pharmacy Customer Service Associate

Walgreens; Village of Delhi (NY); On-site; Full time

Job summary

A leading company is seeking a Pharmacy Customer Service Associate in New York. The role focuses on delivering excellent customer service, assisting pharmacists, and managing transactions. Candidates should be fluent in English and willing to work flexible hours. Experience in retail is preferred.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours.

Responsibilities

• Delivering a distinctive customer experience.
• Assisting the pharmacist and using pharmacy systems.
• Engaging customers and resolving issues.

Skills

Customer Service

Communication

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service, assisting the pharmacist under supervision, and using pharmacy systems for prescriptions.
3. Engaging customers, resolving issues, and sharing customer service best practices.
4. Providing efficient service, recommending products, managing transactions, maintaining store cleanliness, and supporting pharmacy operations including inventory and prescription handling.
5. Ensuring compliance with legal and company policies, supporting store maintenance, and assisting in promotional activities.
6. Participating in training and personal development, maintaining certifications, and working flexible hours.

Minimum requirements include fluency in English, willingness to work flexible hours, and preferably prior retail or Walgreens experience. The role offers a pay range of $16.50 - $18 per hour.