Pharmacy Customer Service Associate

Walgreens; Troy (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to enhance customer experiences and support pharmacy operations. This role involves engaging with customers, assisting pharmacists, and performing operational duties to ensure a smooth workflow. Ideal candidates will have a passion for customer service, flexibility in scheduling, and a commitment to professional development. Join a team dedicated to providing exceptional service and making a difference in the community.

Qualifications

• Fluency in English is essential for communication with customers.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Deliver a distinctive customer experience and assist with pharmacy tasks.
• Engage customers and resolve issues to ensure satisfaction.

Skills

Customer Service

Retail Experience

Mathematical Skills

Computer Skills

Communication Skills

Education

High School Diploma

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers proactively.
3. Assist pharmacists under supervision, using pharmacy systems to process prescriptions and obtain patient information.
4. Engage customers, resolve issues, and ensure a positive experience.
5. Perform operational duties including inventory management, merchandising, and store maintenance.
6. Support pharmacy tasks such as prescription filling, error reporting, and compliance with regulations.
7. Participate in training and personal development to maintain certifications and knowledge.

Qualifications

• Fluent in English (reading, writing, speaking).
• Willingness to work flexible hours, including evenings and weekends.
• Preferred: Retail experience, prior Walgreens experience, good math and computer skills, PTCB certification.

Additional Information

• Employment type: Full-time
• Salary: $16 - $18 per hour
• Equal Opportunity Employer
• Role remains open until filled