Pharmacy Customer Service Associate

Walgreens; Pawcatuck (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a Pharmacy Customer Service Associate. This role focuses on delivering exceptional customer experiences, assisting pharmacists, and handling various store responsibilities. Candidates should be fluent in English and possess good customer service skills. Flexibility in working hours is required, along with a preference for retail experience.

Qualifications

• Prefer six months of retail experience.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Assist pharmacists under supervision with prescriptions.
• Support inventory management and ensure compliance.

Skills

English

Customer Service

Math Skills

Computer Skills

Education

PTCB Certification

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers proactively.
3. Assist pharmacists under supervision, using pharmacy systems to process prescriptions and obtain patient and drug information.
4. Engage customers, resolve issues, and ensure a positive experience.
5. Recommend products, handle transactions, and maintain store cleanliness and organization.
6. Support inventory management, ensure compliance with regulations, and assist with store displays and product placement.
7. Provide photo services, web order pickup, and assist with store maintenance.
8. Complete training, maintain certification, and stay updated on healthcare developments.

Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Prefer six months of retail experience, prior Walgreens experience, good math and computer skills, and PTCB certification.

Additional Information

• Employment type: Full-time
• Seniority level: Not Applicable
• Salary: $17.35 - $19/hour