Pharmacy Customer Service Associate

Walgreens; Gresham (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to join their team. This full-time role emphasizes delivering exceptional customer experiences and supporting pharmacy operations. Responsibilities include assisting pharmacists, managing transactions, and ensuring compliance with regulations. Ideal candidates will possess strong customer service skills, be fluent in English, and hold a PTCB certification. Join a team that values training and personal development while contributing to a welcoming environment for customers.

Qualifications

• Fluency in English required and flexible work hours including evenings and weekends.
• Preferred experience in retail and pharmacy-related tasks.

Responsibilities

• Deliver a distinctive and delightful customer experience.
• Assist pharmacists and process prescriptions using pharmacy systems.
• Manage inventory and maintain store appearance.

Skills

Customer Service

Math Skills

Computer Skills

Inventory Control

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists in pharmacy practice, including using pharmacy systems to process prescriptions and obtain patient information.

Customer Experience

• Greeting customers, offering assistance, resolving issues, and ensuring a positive experience.
• Sharing customer service best practices with team members.

Operations

• Providing fast, friendly service.
• Recommending products, handling transactions, managing inventory, and maintaining store appearance.
• Supporting pharmacy activities including prescription processing, inventory management, and compliance with regulations.
• Assisting with store maintenance and promotional displays.

Training & Personal Development

• Maintaining PTCB certification and participating in ongoing training.
• Fluency in English required; flexible work hours including evenings and weekends.
• Preferred experience: retail, Walgreens, math skills, computer skills, inventory control, PTCB certification.

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $17 to $19 per hour. The role is full-time and classified as 'Other' in job function.