Pharmacy Customer Service Associate

Walgreens; Fairmont (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Pharmacy Customer Service Associate to provide exceptional customer service and support pharmacy operations. The role requires flexibility in scheduling and maintaining certification. Ideal candidates will have retail experience and strong communication skills.

Qualifications

• Fluent in reading, writing, and speaking English.
• Preferably have retail experience and good math skills.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists in pharmacy practice and process prescriptions.
• Support pharmacy operations and maintain store cleanliness.

Skills

Customer Service

Communication

Problem Solving

Education

PTCB Certification

Job description

Job Title: Pharmacy Customer Service Associate at Walgreens

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Note: The original description contains duplicate sections and irrelevant job listings. The refined version focuses solely on the Walgreens Pharmacy Customer Service Associate role, emphasizing key responsibilities, qualifications, and requirements.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Register sales, provide courteous and efficient checkout service.
• Assist pharmacists under supervision in pharmacy practice, using pharmacy systems to obtain patient and drug information, and process prescriptions.

Customer Experience

• Engage customers, greet them, and assist with products and services.
• Resolve issues and answer questions to ensure positive experiences.

Operations

• Provide fast and friendly service, recommend products, and handle transactions.
• Assist in inventory management, store displays, and maintaining store cleanliness.
• Support pharmacy operations, including prescription filling, inventory, and compliance with regulations.

Training & Personal Development

• Maintain PTCB certification and complete ongoing training.
• Work flexible hours, including evenings and weekends.
• Preferably have retail experience, good math and computer skills, and knowledge of inventory control.

Qualifications

• Fluent in reading, writing, and speaking English (excluding Puerto Rico).
• Willingness to work flexible schedules.

Additional Information

Salary range: $16 - $18/hour. Role is full-time, employment type: full-time, job function: other. Walgreens is an equal opportunity employer.