Pharmacy Customer Service Associate

Walgreens; Dunedin (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to provide exceptional service and support pharmacy operations. Responsibilities include assisting customers, processing prescriptions, and maintaining a positive shopping experience. Ideal candidates will have retail or pharmacy experience and strong customer service skills.

Qualifications

• Experience in retail or pharmacy preferred.
• Bilingual abilities are a plus.

Responsibilities

• Deliver a distinctive customer experience.
• Assist pharmacists and process prescriptions.
• Support pharmacy activities and compliance.

Skills

Customer Service

Mathematics

Computer Skills

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

2 weeks ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Responsibilities include:

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers proactively.
3. Assist pharmacists under supervision, using pharmacy systems to process prescriptions and obtain patient and drug information.

Customer Experience

• Engage with customers, resolve issues, and ensure a positive experience.
• Share customer service best practices with team members.

Operations

• Provide fast, friendly service and recommend products.
• Handle transactions, returns, and stock management accurately.
• Support pharmacy activities, including prescription filling, inventory, and compliance.

Training & Personal Development

• Earn and maintain PTCB certification.
• Attend training, complete continuing education, and stay updated on healthcare developments.
• Work flexible hours, including evenings and weekends.

Preferred qualifications include experience in retail, pharmacy, good math and computer skills, and prior Walgreens experience. Certification and bilingual abilities are a plus.

Salary: $16 - $18/hour. We consider qualified applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Role remains open until filled. Benefits info: jobs.walgreens.com/benefits