Pharmacy Customer Service Associate

Walgreens; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to join their team. This full-time role focuses on delivering exceptional customer service, assisting pharmacists, and managing operational tasks. Ideal candidates will possess strong communication skills, a willingness to work flexible hours, and a passion for helping others. Join a company that values its employees and offers a supportive environment while you contribute to a positive customer experience in the pharmacy sector.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Deliver a distinctive and delightful customer experience.
• Assist the pharmacist under supervision in pharmacy tasks.
• Perform operational duties such as inventory management.

Skills

Customer Service

Problem Solving

Math Skills

Computer Skills

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service, and assisting the pharmacist under supervision in pharmacy tasks.
3. Engaging customers, resolving issues, and ensuring a positive experience.
4. Performing operational duties such as inventory management, merchandising, and supporting pharmacy activities.
5. Participating in training, maintaining certifications, and adhering to company policies.

Qualifications include:

• Fluency in English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Preferred experience in retail and pharmacy, good math and computer skills, and PTCB certification.

Compensation ranges from $16 to $18 per hour. Walgreens is an equal opportunity employer. The role is full-time and classified as 'Other' in job function. The description emphasizes responsibilities, qualifications, and company policies, with minimal irrelevant content.