Pharmacy Customer Experience Specialist — Flexible Schedule

Walgreens; Massachusetts; On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Massachusetts is seeking a Pharmacy Clerk to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will use pharmacy systems to help process prescriptions and ensure accuracy while providing excellent customer care.

In this role you will greet customers, stock shelves, handle cash, and support inventory and clerical duties. Prior retail experience and comfort with computer systems are preferred; PTCB certification is valued.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer good computer skills and basic math proficiency.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at checkout.
• Assist pharmacists and process prescriptions under supervision.
• Enter patient and drug information into pharmacy systems; verify accuracy.
• Handle returns, exchanges, and related clerical tasks as needed.

Skills

PTCB certification

Customer service

Retail experience

Math skills

Job description

Walgreens in Massachusetts is seeking a Pharmacy Clerk to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will use pharmacy systems to help process prescriptions and ensure accuracy while providing excellent customer care.

In this role you will greet customers, stock shelves, handle cash, and support inventory and clerical duties. Prior retail experience and comfort with computer systems are preferred; PTCB certification is valued.