Pharmacy Customer Experience Pro — Flexible Hours

Walgreens; Natick (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Natick, MA is seeking a front-line team member to deliver a courteous checkout experience and assist pharmacists under supervision. You will use pharmacy systems to process prescriptions and help customers with product inquiries.

The role emphasizes strong customer service, flexible scheduling, and teamwork across departments, including cashier duties and stock maintenance. Prior retail experience and PTCB certification are preferred but not required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists the pharmacist under direct supervision in entering patient and drug information and processing prescriptions.
• Engages customers and patients, greets them, and assists with products and services to ensure a positive experience.
• Keeps counters and shelves clean and well merchandised, takes inventory, and prices merchandise.
• Handles returns, voids, refunds, and exchanges as needed.

Skills

Customer service

English fluency

Flexible schedule

Retail experience

Math skills

Computer skills

PTCB certification

Tools

Pharmacy systems

POS systems

Inventory software

Job description

Walgreens in Natick, MA is seeking a front-line team member to deliver a courteous checkout experience and assist pharmacists under supervision. You will use pharmacy systems to process prescriptions and help customers with product inquiries.

The role emphasizes strong customer service, flexible scheduling, and teamwork across departments, including cashier duties and stock maintenance. Prior retail experience and PTCB certification are preferred but not required.