Pharmacy Customer Experience Specialist

Kroger Family of Companies; Woods Cross (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking team members to deliver exceptional customer service and support daily store operations in Woods Cross, Utah. You will help customers find products, answer questions, and participate in store promotional activities to drive sales.

The role emphasizes teamwork, accuracy in handling products, and adherence to safety procedures to ensure a welcoming shopping experience for all customers.

Qualifications

• Retail experience is required.
• Ability to handle stressful situations.
• Effective communication skills essential.
• Knowledge of basic math.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products and respond to inquiries with recommendations.
• Offer product samples to help customers discover new items.
• Inform customers of store specials and promotions.
• Recommend items to ensure customers find what they need.
• Monitor sell by dates and take appropriate action.
• Label and stock department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and customer focus.
• Stay current with ads and promotions.

Skills

Retail experience

Stress management

Communication

Basic math

Job description

Kroger Family of Companies is seeking team members to deliver exceptional customer service and support daily store operations in Woods Cross, Utah. You will help customers find products, answer questions, and participate in store promotional activities to drive sales.

The role emphasizes teamwork, accuracy in handling products, and adherence to safety procedures to ensure a welcoming shopping experience for all customers.