Pharmacy Customer Care Specialist

Kroger; St. George (AK); On-site; USD 19,000 - 23,000; Full time

Job summary

Kroger is seeking a customer-focused team member to provide exceptional service and support in retail operations. You will assist customers, handle inventory, and operate cash registers while complying with safety and HIPAA guidelines.

The role emphasizes a respectful environment, adherence to company policies, and contribution to health and wellness initiatives within a fast-paced store setting.

Qualifications

• High School Diploma or GED required.
• Ability to handle confidential information.
• Experience with customer service is desired.
• Experience with inventory control in a retail environment is desired.

Responsibilities

• Provide exceptional customer service and help customers live healthier lives.
• Comply with safety, sanitation, and health regulations and report unsafe conditions.
• Maintain clean, organized work stations and customer areas.
• Understand and follow inventory management and ordering guidelines.
• Answer phones and assist customers and store associates.
• Operate cash register and handle transactions according to policy to prevent loss.
• Provide accurate dispensing support where allowed by state law.
• Follow HIPAA regulations and company policies.
• Support health and wellness initiatives.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts in a professional, non-confrontational manner.

Skills

Customer service

Inventory control

Cash handling

HIPAA compliance

Conflict management

Team collaboration

Education

High School Diploma or GED

Job description

Kroger is seeking a customer-focused team member to provide exceptional service and support in retail operations. You will assist customers, handle inventory, and operate cash registers while complying with safety and HIPAA guidelines.

The role emphasizes a respectful environment, adherence to company policies, and contribution to health and wellness initiatives within a fast-paced store setting.