Pharmacy Customer Experience Specialist

Walgreens; Wichita (KS); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Wichita, KS is looking for a Pharmacy Technician to assist the pharmacist under supervision, process prescriptions, and handle customer transactions with care. You will use pharmacy systems to access patient data, input drug information, and ensure accurate dispensing while maintaining a positive, friendly store environment.

The role emphasizes strong customer service, adherence to regulations, and collaboration with the Pharmacy Manager and staff.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekend hours.
• Minimum six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for prescription counting and measurement.
• Good computer skills.
• Knowledge of store inventory controls is preferred.
• PTCB certification is preferred.

Responsibilities

• Provide courteous, fair, friendly, and efficient checkout service.
• Assist the pharmacist under direct supervision in processing prescriptions using pharmacy systems.
• Enter patient and drug information and check for drug interactions.
• Support pharmacy operations, including inventory management and workflow.

Skills

Customer service

Cash handling

Pharmacy workflow understanding

Education

PTCB certification

Job description

Walgreens in Wichita, KS is looking for a Pharmacy Technician to assist the pharmacist under supervision, process prescriptions, and handle customer transactions with care. You will use pharmacy systems to access patient data, input drug information, and ensure accurate dispensing while maintaining a positive, friendly store environment.

The role emphasizes strong customer service, adherence to regulations, and collaboration with the Pharmacy Manager and staff.