Pharmacy Customer Experience Specialist

Walgreens; Washington (District of Columbia); On-site; USD 26,000 - 29,000; Full time

Job summary

Walgreens in Washington, DC is seeking a customer-focused associate to deliver a distinctive, courteous checkout experience, register sales accurately, and support the pharmacist under supervision in processing prescriptions.

You will maintain neat shelves, assist customers with products, service photo center requests, manage basic inventory, and help with web-order pickups while upholding store standards and safety.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Register sales and provide courteous checkout service.
• Assist pharmacist under supervision with prescription processing.
• Maintain counters, shelves, and merchandise; assist customers in locating products.
• Handle returns, refunds, exchanges; manage inventory and pricing as directed.
• Provide photo center services and web-pickup support for orders.

Skills

Customer service

Cash handling

Pharmacy support

Store systems

Pharmacy systems

Inventory control

Computer skills

Education

PTCB certification

Tools

Store systems

Pharmacy systems

Job description

Walgreens in Washington, DC is seeking a customer-focused associate to deliver a distinctive, courteous checkout experience, register sales accurately, and support the pharmacist under supervision in processing prescriptions.

You will maintain neat shelves, assist customers with products, service photo center requests, manage basic inventory, and help with web-order pickups while upholding store standards and safety.