Pharmacy Customer Experience Specialist

Walgreens; Gig Harbor (WA); On-site; USD 24,796 - 27,552; Full time

Job summary

Walgreens in Washington state is seeking a team member to deliver a distinctive and delightful customer experience, operate the cash register, and assist the pharmacist under direct supervision by using pharmacy systems to access patient and drug information and process prescriptions.

You will greet customers, suggest items, keep shelves clean and stocked, handle returns and exchanges, support pharmacy operations, and participate in training to earn PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision to process prescriptions.
• Provide courteous checkout service on the cash register.
• Maintain counters and shelves; assist in merchandising.
• Handle returns, rain checks, refunds, and exchanges as needed.

Skills

Customer service

Cash register

Pharmacy assistance

English proficiency

Education

High school diploma

Tools

Pharmacy POS systems

Inventory management

Computer skills

Job description

Walgreens in Washington state is seeking a team member to deliver a distinctive and delightful customer experience, operate the cash register, and assist the pharmacist under direct supervision by using pharmacy systems to access patient and drug information and process prescriptions.

You will greet customers, suggest items, keep shelves clean and stocked, handle returns and exchanges, support pharmacy operations, and participate in training to earn PTCB certification.