Pharmacy Customer Experience Specialist

Walgreens; Vails Gate (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a customer‑focused team member to support pharmacy operations and store service. You will greet customers, handle sales at the register, and assist pharmacists under supervision with prescription processing and patient information entry.

The role emphasizes accurate math, computer literacy, and inventory tasks, with ongoing opportunities to learn pharmacy systems and deliver a distinctive Walgreens customer experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Strong math skills for accurate prescription filling.
• Good computer skills and familiarity with inventory control.
• PTCB certification is preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate cash register, handle payments, and manage returns and exchanges.
• Assist pharmacists under supervision in processing prescriptions and patient info entry.
• Maintain store cleanliness, stock shelves, and support inventory tasks.
• Support Pharmacy Manager and staff with workflow and compliance activities.

Skills

Customer service

Communication

Math skills

Education

PTCB certification

Tools

POS system

Inventory software

Store systems

Job description

Walgreens is seeking a customer‑focused team member to support pharmacy operations and store service. You will greet customers, handle sales at the register, and assist pharmacists under supervision with prescription processing and patient information entry.

The role emphasizes accurate math, computer literacy, and inventory tasks, with ongoing opportunities to learn pharmacy systems and deliver a distinctive Walgreens customer experience.