Pharmacy Customer Experience Specialist

Walgreens; Faribault (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support front-end operations and the pharmacy team. You will greet customers, handle transactions, and assist with prescriptions under pharmacist supervision.

The role emphasizes accuracy, courtesy, and efficient service in a busy retail environment. The successful candidate will work closely with pharmacists and store staff to ensure a positive patient experience, maintain compliance, and contribute to smooth daily operations across the

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Provides courteous, friendly, fast, and efficient service at the register.
• Assists pharmacist and technicians by entering patient and drug information in pharmacy systems.
• Fills prescriptions by retrieving, counting and pouring medications and checks for interactions.
• Maintains clean, organized store areas and assists with inventory and merchandising.

Skills

Customer service

Cash handling

Team collaboration

Attention to detail

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens is seeking a customer-focused team member to support front-end operations and the pharmacy team. You will greet customers, handle transactions, and assist with prescriptions under pharmacist supervision.

The role emphasizes accuracy, courtesy, and efficient service in a busy retail environment. The successful candidate will work closely with pharmacists and store staff to ensure a positive patient experience, maintain compliance, and contribute to smooth daily operations across the