Pharmacy Customer Experience Specialist

Walgreens; Shawnee (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking team players to deliver a distinctive customer experience while assisting pharmacists in daily operations. You will help with prescription processing, information entry, and ensuring safety and accuracy in drug dispensing.

As part of the Pharmacy team, you’ll provide friendly service, support inventory, and contribute to a smooth, compliant store environment. This role emphasizes patient care, teamwork, and ongoing professional development.

Qualifications

• Earns and maintains PTCB certification through designated program.
• Attends training and acquires continuing education credits as requested.
• Maintains knowledge in healthcare and pharmacy updates.

Responsibilities

• Assist pharmacist in practice of pharmacy under supervision.
• Provide courteous, efficient checkout and customer service.
• Process prescriptions and enter patient/drug information in pharmacy system.
• Support inventory, merchandising, and store operations as needed.
• Handle phone inquiries and assist in claims processing.

Job description

Walgreens is seeking team players to deliver a distinctive customer experience while assisting pharmacists in daily operations. You will help with prescription processing, information entry, and ensuring safety and accuracy in drug dispensing.

As part of the Pharmacy team, you’ll provide friendly service, support inventory, and contribute to a smooth, compliant store environment. This role emphasizes patient care, teamwork, and ongoing professional development.