Pharmacy Customer Experience Specialist

Walgreens; Bessemer (AL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support both retail and pharmacy operations in a dynamic store environment. You will greet customers, ring up sales, assist the pharmacist under supervision, and help manage inventory and displays.

The role emphasizes accurate prescription handling support, safe medication practices, and strong customer service skills, with opportunities to grow within Walgreens’ store operations and pharmacy team.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Registers sales on assigned cash register and processes transactions.
• Assists the pharmacist under supervision in dispensing and pharmacy workflows.
• Keeps counters and shelves clean and merchandised; handles inventory and price checks.
• Provides customer service in-person and in the photo area (passport photos, prints, etc.).
• Handles phone calls that do not require pharmacist attention and supports pharmacy staff with clerical tasks.

Skills

Cash handling

Customer service

English fluency

Basic math

POS systems

Teamwork

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused team member to support both retail and pharmacy operations in a dynamic store environment. You will greet customers, ring up sales, assist the pharmacist under supervision, and help manage inventory and displays.

The role emphasizes accurate prescription handling support, safe medication practices, and strong customer service skills, with opportunities to grow within Walgreens’ store operations and pharmacy team.