Pharmacy Customer Experience Specialist

Walgreens; Twinsburg (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Twinsburg, OH, is seeking a customer-focused team member to assist customers, operate the register, and support pharmacists in processing prescriptions. The role emphasizes accurate sales, courteous service, and adherence to pharmacy policies.

The position requires flexibility for evenings and weekends, with prior retail experience preferred. Training will cover pharmacy systems, store procedures, and customer service excellence.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months experience in a retail environment preferred.

Responsibilities

• Greet and assist customers with products and services to ensure a positive experience.
• Operate cash register; handle sales, returns, exchanges, and payments.
• Assist pharmacist under supervision and use pharmacy systems to process prescriptions.
• Maintain clean, organized counters and shelves; support inventory and price checks.
• Provide photo area services and support in-store tasks as assigned.

Skills

Customer service

Retail experience

English fluency

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Twinsburg, OH, is seeking a customer-focused team member to assist customers, operate the register, and support pharmacists in processing prescriptions. The role emphasizes accurate sales, courteous service, and adherence to pharmacy policies.

The position requires flexibility for evenings and weekends, with prior retail experience preferred. Training will cover pharmacy systems, store procedures, and customer service excellence.