Pharmacy Customer Experience Specialist

Walgreens; Coshocton (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Coshocton, OH seeks a Customer Experience focused team member to support pharmacy operations and provide friendly checkout service. You will assist the pharmacist under supervision, process prescriptions, manage inventory, and help customers find products while maintaining accuracy and care.

This role emphasizes excellent service and teamwork across the store. Applicants should be compliant with regulations, eager to learn, and dedicated to delivering a distinctive Walgreens

Qualifications

• PTCB certification is required or pursued through the program.
• Experience with pharmacy systems to obtain patient and drug information and process prescriptions.
• Strong customer service and adherence to store policies.

Responsibilities

• Registers sales on the cash register and provides courteous checkout service.
• Assists pharmacist under supervision in dispensing prescriptions and patient information entry.
• Maintains inventory, shelves, pricing accuracy, and store cleanliness.
• Handles third party claims corrections and clerical duties as directed by management.
• Provides customer service in person and over the phone, and helps with product placement.

Skills

Customer service

Cash register

Pharmacy assistance

Prescription processing

Inventory management

Education

PTCB certification

Tools

POS systems

Pharmacy software

Inventory software

Job description

Walgreens in Coshocton, OH seeks a Customer Experience focused team member to support pharmacy operations and provide friendly checkout service. You will assist the pharmacist under supervision, process prescriptions, manage inventory, and help customers find products while maintaining accuracy and care.

This role emphasizes excellent service and teamwork across the store. Applicants should be compliant with regulations, eager to learn, and dedicated to delivering a distinctive Walgreens