Pharmacy Customer Service Specialist - Flexible Schedule

Walgreens; East Amherst (NY); On-site; USD 23,000 - 26,000; Part time

Job summary

Walgreens in New York, NY is seeking a customer-focused Retail Associate to deliver friendly checkout service and assist pharmacists under supervision. You will handle registers, help customers find products, and support pharmacy operations to ensure accurate prescriptions and patient information entry.

You will engage customers, maintain store appearance, and participate in inventory and displays. Prior retail experience is preferred; bilingual a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Retail or customer service experience preferred.

Responsibilities

• Engages customers and patients by greeting them and offering assistance.
• Provides courteous, friendly, fast, and efficient service at the register.
• Assists pharmacists under supervision and uses pharmacy systems to enter patient information and process prescriptions.
• Maintains clean, well-merchandised counters and shelves and assists with inventory.
• Supports pharmacy operations, including handling claims and basic clerical duties.
• Adheres to store policies, safety guidelines, and professional conduct.

Skills

Customer service

Cash handling

Attention to detail

Team collaboration

Education

High School Diploma or equivalent

Tools

Pharmacy systems

POS / cash register

Job description

Walgreens in New York, NY is seeking a customer-focused Retail Associate to deliver friendly checkout service and assist pharmacists under supervision. You will handle registers, help customers find products, and support pharmacy operations to ensure accurate prescriptions and patient information entry.

You will engage customers, maintain store appearance, and participate in inventory and displays. Prior retail experience is preferred; bilingual a plus.