Pharmacy Customer Experience Specialist

Walgreens; Springfield (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Walgreens in Springfield, IL is seeking an entry-level team member to support customer experience at the checkout, assist pharmacists under supervision, and help with pharmacy operations.

You will greet customers, price merchandise, handle returns, and participate in inventory and display maintenance while upholding quality and compliance standards. The role emphasizes PTCB training, flexible scheduling, and a commitment to safe, accurate dispensing and friendly service.

Qualifications

• Fluent in reading, writing and speaking English.
• Willing to work flexible schedule including evenings and weekend hours.

Responsibilities

• Registers sales at the cash register and provides courteous checkout service.
• Assists pharmacists under direct supervision in dispensing and pharmacovigilance.
• Recommends items, maintains shelves, and supports inventory tasks.
• Ensures store cleanliness and displays, and handles returns and exchanges as needed.
• Provides customer service in photo area and supports web pickup duties.
• Adheres to company policies and quality improvement programs.

Skills

Customer service

English fluency

Flexible schedule

Good math skills

Computer skills

Inventory control knowledge

Education

PTCB certification

Tools

Store systems

Job description

Walgreens in Springfield, IL is seeking an entry-level team member to support customer experience at the checkout, assist pharmacists under supervision, and help with pharmacy operations.

You will greet customers, price merchandise, handle returns, and participate in inventory and display maintenance while upholding quality and compliance standards. The role emphasizes PTCB training, flexible scheduling, and a commitment to safe, accurate dispensing and friendly service.