Pharmacy Customer Care & Service Specialist

Walgreens; Fitchburg (MA); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Fitchburg, MA seeks a Customer Experience Associate to greet customers, assist with products and services, and help resolve questions to ensure a positive shopping experience. You will process purchases at the register, maintain clean shelves, support pharmacy workflows, and participate in displays and inventory tasks while upholding Walgreens policies.

This role also involves helping with photo services, web order pickups, and collaborating with team members to deliver fast,

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet and assist customers with products and services to ensure a positive experience.
• Operate cash register, handle payments, returns, and exchanges.
• Maintain store cleanliness, inventory, and merchandise displays.
• Support Pharmacy Manager and technicians with workflow and accuracy.
• Assist with photo and pickup services as needed.
• Adhere to Walgreens policies and quality standards.

Skills

Customer service

Retail experience

English fluency

Math skills

Computer skills

Tools

POS system

Inventory software

Job description

Walgreens in Fitchburg, MA seeks a Customer Experience Associate to greet customers, assist with products and services, and help resolve questions to ensure a positive shopping experience. You will process purchases at the register, maintain clean shelves, support pharmacy workflows, and participate in displays and inventory tasks while upholding Walgreens policies.

This role also involves helping with photo services, web order pickups, and collaborating with team members to deliver fast,