Pharmacy Customer Experience Specialist

Walgreens; Salem (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a team member to deliver an outstanding customer experience at the pharmacy and front end. You will register sales, assist the pharmacist, and help customers with products and services in a fast, friendly, and accurate manner.

You will work closely with the pharmacy team to ensure prescriptions are processed correctly, maintain store standards, and support inventory and daily operations as needed.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision by using pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers to deliver a positive experience and suggests related products.
• Maintains store cleanliness and merchandises shelves; supports inventory and price checks.

Skills

Customer service

Cash handling

Communication skills

Computer skills

Inventory awareness

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a team member to deliver an outstanding customer experience at the pharmacy and front end. You will register sales, assist the pharmacist, and help customers with products and services in a fast, friendly, and accurate manner.

You will work closely with the pharmacy team to ensure prescriptions are processed correctly, maintain store standards, and support inventory and daily operations as needed.