Pharmacy Customer Experience Specialist

Walgreens; Shepherdstown (WV); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTCB certification training

Career development opportunities

Job summary

Walgreens is seeking a front-line team member to deliver a distinctive customer experience, handle checkout, and support the pharmacist under supervision. You will use pharmacy systems to process prescriptions, assist with inventory, and help customers across the store, including photo services and web pick-up.

Responsibilities include ensuring accurate cash handling, maintaining shelves, assisting with prescription safety checks, and contributing to a positive, efficient store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision and uses pharmacy systems to process prescriptions.
• Maintains clean, stocked counters and merchandised shelves; supports inventory and pricing.
• Handles customer questions, returns, exchanges, and completes clerical duties as needed.
• Provides photo area services and assists web pick-up orders.
• Supports Pharmacy Department on inventory and workflow management.

Skills

Customer service

Cash handling

Retail experience

Pharmacy support

Microsoft Windows / POS

Tools

Pharmacy systems

Cash register / POS

Inventory management

Job description

Walgreens is seeking a front-line team member to deliver a distinctive customer experience, handle checkout, and support the pharmacist under supervision. You will use pharmacy systems to process prescriptions, assist with inventory, and help customers across the store, including photo services and web pick-up.

Responsibilities include ensuring accurate cash handling, maintaining shelves, assisting with prescription safety checks, and contributing to a positive, efficient store environment.