Pharmacy Customer Experience Specialist

Walgreens; Prudenville (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Clerk/Customer Service role to assist pharmacists, process prescriptions, and provide friendly checkout service. You will greet customers, help locate items, handle transactions, and maintain shelves and displays in a fast-paced retail setting.

The position requires flexible availability including evenings and weekends, with prior retail experience preferred and PTCB certification beneficial. Excellent English communication and basic math are essential.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer good math and computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Assist pharmacist under direct supervision in dispensing and prescription processing.
• Provide courteous, fast checkout and customer service at the register.
• Maintain store cleanliness, merchandising, and accurate pricing.
• Support inventory management and stock rotation.
• Handle customer questions and resolve issues to ensure a positive experience.

Skills

Customer service

Cash handling

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

POS / cash register

Job description

Walgreens is seeking a Pharmacy Clerk/Customer Service role to assist pharmacists, process prescriptions, and provide friendly checkout service. You will greet customers, help locate items, handle transactions, and maintain shelves and displays in a fast-paced retail setting.

The position requires flexible availability including evenings and weekends, with prior retail experience preferred and PTCB certification beneficial. Excellent English communication and basic math are essential.