Pharmacy Customer Experience Specialist

Walgreens; Galesburg (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States is hiring for a Pharmacy Clerk to support pharmacists, process prescriptions, and deliver excellent customer service. You will operate the register, assist with inventory, and help customers find products in a fast-paced retail pharmacy environment.

The role emphasizes accuracy, courteous service, and teamwork, with the team following Walgreens policies and compliance guidelines. Training includes PTCB-related certification and pharmacy system proficiency.

Qualifications

• Customer-facing duties with courteous, friendly service.
• Accurate cash handling and register operation.
• Assisting pharmacists under supervision with prescriptions and patient info.

Responsibilities

• Registers sales on assigned cash register and provides efficient checkout service.
• Assists pharmacists by entering patient and drug information in pharmacy systems.
• Processes prescriptions and checks for interactions under supervision.
• Maintains inventory and merchandising, restocks shelves, and handles pricing.

Skills

Customer service

Cash handling

Pharmacy assistance

Attention to detail

Communication

Education

PTCB certification

Job description

Walgreens in the United States is hiring for a Pharmacy Clerk to support pharmacists, process prescriptions, and deliver excellent customer service. You will operate the register, assist with inventory, and help customers find products in a fast-paced retail pharmacy environment.

The role emphasizes accuracy, courteous service, and teamwork, with the team following Walgreens policies and compliance guidelines. Training includes PTCB-related certification and pharmacy system proficiency.