Pharmacy Customer Experience Specialist

Walgreens; Phoenix (AZ); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Phoenix, AZ is hiring a Customer Experience Associate to provide courteous, efficient checkout and friendly product assistance. You will greet customers, help them locate items, and resolve questions to deliver a distinctive store experience.

You will assist the pharmacist under supervision, process prescriptions, and use pharmacy systems. The role also involves stocking, merchandising, and maintaining a clean, organized store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.
• Prior Walgreens experience preferred.
• PTCB certification preferred.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and delivers exceptional customer experience to ensure satisfaction.
• Registers sales on the cash register and handles transactions efficiently.
• Assists pharmacists under supervision with entering patient and drug information and processing prescriptions.
• Keeps counters and shelves clean and well merchandised and maintains inventory records.

Skills

Customer service

Cash handling

PTCB certification

Job description

Walgreens in Phoenix, AZ is hiring a Customer Experience Associate to provide courteous, efficient checkout and friendly product assistance. You will greet customers, help them locate items, and resolve questions to deliver a distinctive store experience.

You will assist the pharmacist under supervision, process prescriptions, and use pharmacy systems. The role also involves stocking, merchandising, and maintaining a clean, organized store environment.