Pharmacy Customer Care Specialist

Walgreens; Mesa (AZ); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Mesa, AZ is seeking a Retail Pharmacy Customer Experience Associate. You will assist the pharmacist under supervision, process prescriptions, and provide courteous checkout service to customers.

The role also involves stocking, merchandising, and helping customers locate products throughout the store. Responsibilities include processing transactions, handling returns, and supporting pharmacy operations.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• PTCB certification is preferred for this role.

Responsibilities

• Assist pharmacist, under supervision, with prescription processing and patient information.
• Provide courteous, friendly checkout service and recommend items.
• Maintain counters and shelves, keep displays merchandised.
• Handle returns, exchanges, and refunds according to policy.
• Support inventory management and price tagging.
• Engage customers to resolve issues and promote Walgreens services.

Skills

Customer service

English proficiency

Cash handling

Team collaboration

Education

PTCB certification

Job description

Walgreens in Mesa, AZ is seeking a Retail Pharmacy Customer Experience Associate. You will assist the pharmacist under supervision, process prescriptions, and provide courteous checkout service to customers.

The role also involves stocking, merchandising, and helping customers locate products throughout the store. Responsibilities include processing transactions, handling returns, and supporting pharmacy operations.