Pharmacy Customer Experience Specialist

Walgreens; Peoria (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Peoria, IL is seeking a Customer Experience / Pharmacy Clerk to support pharmacists and deliver friendly checkout service. You will assist with dispensing, patient information, and pharmacy workflow while engaging customers and ensuring accuracy in transactions.

The role emphasizes strong communication, math skills, and reliability, with opportunities to develop through PTCB certification and store training. Flexible scheduling is available in a retail setting.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Retail or customer service experience preferred.

Responsibilities

• Assist pharmacists in dispensing and prescription processing under supervision.
• Provide courteous, efficient checkout service and greet customers.
• Maintain counters and shelves, and assist with inventory.
• Handle cash register, returns, refunds, and exchanges as needed.
• Support pharmacy workflow and administrator tasks as directed.

Skills

Customer service

Cash handling

Communication

Attention to detail

Education

PTCB certification

Tools

POS system

Store inventory software

Pharmacy systems

Job description

Walgreens in Peoria, IL is seeking a Customer Experience / Pharmacy Clerk to support pharmacists and deliver friendly checkout service. You will assist with dispensing, patient information, and pharmacy workflow while engaging customers and ensuring accuracy in transactions.

The role emphasizes strong communication, math skills, and reliability, with opportunities to develop through PTCB certification and store training. Flexible scheduling is available in a retail setting.