Pharmacy Customer Experience Specialist

Walgreens Co.; Parma (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Parma, OH is seeking a front-end associate to deliver a friendly, efficient checkout experience while supporting pharmacy operations under supervision. You will engage customers, handle cash and POS transactions, and assist with routine pharmacy tasks in compliance with regulations.

Strong English, flexible schedule, and prior retail or pharmacy exposure are preferred. Training includes earning and maintaining PTCB certification and adhering to the Pharmacy Code of Conduct.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Provide courteous, efficient checkout service at the register.
• Assist pharmacist under supervision with prescription processing.
• Engage customers and resolve issues to ensure a positive experience.
• Maintain store cleanliness and merchandising, inventory, and pricing.
• Support pharmacy duties—enter patient/drug information and help in workflow.

Skills

Customer service

Cash handling

Teamwork

Fluent English

Education

PTCB certification

Tools

POS system

Pharmacy systems

Job description

Walgreens Co. in Parma, OH is seeking a front-end associate to deliver a friendly, efficient checkout experience while supporting pharmacy operations under supervision. You will engage customers, handle cash and POS transactions, and assist with routine pharmacy tasks in compliance with regulations.

Strong English, flexible schedule, and prior retail or pharmacy exposure are preferred. Training includes earning and maintaining PTCB certification and adhering to the Pharmacy Code of Conduct.