Pharmacy Customer Experience Specialist

Walgreens; Hamilton (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a Pharmacy Associate in Ohio to deliver courteous, efficient checkout and assist pharmacists with prescription processing under supervision. You will use pharmacy systems to retrieve patient information and ensure correct dispensing while maintaining store displays and assisting customers.

The role emphasizes flexible scheduling, strong math and computer skills, and prior retail experience. Walgreens provides ongoing training and supports pharmacy operations across the store.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.

Responsibilities

• Registers sales on assigned cash register, provides courteous, fair, friendly checkout service.
• Assists pharmacist under direct supervision in processing prescriptions and maintaining patient information.
• Performs cashier duties, including handling cash, returns, refunds, and exchanges.
• Maintains clean and merchandised counters and shelves, checks in and prices merchandise as directed.
• Provides customer service in-store areas and photo services; supports web pick-up orders.

Skills

Customer service

Cash handling

Pharmacy assistance

Math skills

English proficiency

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens is seeking a Pharmacy Associate in Ohio to deliver courteous, efficient checkout and assist pharmacists with prescription processing under supervision. You will use pharmacy systems to retrieve patient information and ensure correct dispensing while maintaining store displays and assisting customers.

The role emphasizes flexible scheduling, strong math and computer skills, and prior retail experience. Walgreens provides ongoing training and supports pharmacy operations across the store.