Pharmacy Customer Experience Specialist

Walgreens; Warren (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Warren, OH is seeking a pharmacy-support associate who delivers a distinctive customer experience at the checkout and assists pharmacists under supervision. You will handle transactions, help customers find products, and support pharmacy operations with accurate prescription processing.

The role emphasizes pleasant service, teamwork, and adherence to store policies while helping maintain a clean, well-organized store environment and assisting with inventory and promotional displays.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Strong math skills for counting/measurement of medications.
• Good computer skills and basic inventory knowledge preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under direct supervision in dispensing medications and entering patient information.
• Provide courteous, friendly checkout service and assist customers with products and questions.
• Maintain clean, organized counters and shelves; assist with inventory and pricing as directed.
• Support pharmacy department with prescription processing, claims, and workflow.

Skills

Customer service

English fluency

Flexible schedule

Math skills

Computer skills

Inventory control

PTCB certification

Job description

Walgreens in Warren, OH is seeking a pharmacy-support associate who delivers a distinctive customer experience at the checkout and assists pharmacists under supervision. You will handle transactions, help customers find products, and support pharmacy operations with accurate prescription processing.

The role emphasizes pleasant service, teamwork, and adherence to store policies while helping maintain a clean, well-organized store environment and assisting with inventory and promotional displays.