Pharmacy Customer Experience Specialist

Walgreens Co.; Parma (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Parma, Ohio is seeking a Customer Service Associate to provide friendly checkout service and assist the pharmacy team under supervision. You will help with prescriptions, guide customers to products, and maintain a clean, organized store environment.

The role emphasizes flexibility, PTCB training, and ongoing development. Compensation ranges from $16 to $20 per hour, with equal opportunity employment and opportunities for growth.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.
• Prior work experience with Walgreens preferred.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Registers sales and provides courteous checkout service.
• Assists pharmacists in dispensing under supervision and entering patient information.
• Maintain counters and shelves, assist customers and locate products.
• Handle calls not requiring pharmacist attention and process routine clerical tasks.
• Participate in inventory management and restocking of pharmaceuticals and supplies.
• Support pharmacy department on workflow and prescription processing as needed.
• Ensure compliance with policies and codes of conduct.

Skills

Customer service

English fluency

Flexibility

Math skills

Education

PTCB certification

Tools

POS system

Store inventory software

Job description

Walgreens Co. in Parma, Ohio is seeking a Customer Service Associate to provide friendly checkout service and assist the pharmacy team under supervision. You will help with prescriptions, guide customers to products, and maintain a clean, organized store environment.

The role emphasizes flexibility, PTCB training, and ongoing development. Compensation ranges from $16 to $20 per hour, with equal opportunity employment and opportunities for growth.