Retail Customer Experience Associate | Flexible Schedule

Walgreens Co.; Parma (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Parma, Ohio, is looking for a Customer Experience Associate to deliver a distinctive and friendly shopping experience. You will greet customers, assist with products, and operate the register to process transactions accurately and efficiently.

You will maintain store appearance, stock shelves, support photo services, monitor safety, and participate in web-pickup order fulfillment. A flexible schedule including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine.

Skills

Fluent English

Customer service

Retail experience (preferred)

Tools

Store systems

Cash register system

Job description

Walgreens Co. in Parma, Ohio, is looking for a Customer Experience Associate to deliver a distinctive and friendly shopping experience. You will greet customers, assist with products, and operate the register to process transactions accurately and efficiently.

You will maintain store appearance, stock shelves, support photo services, monitor safety, and participate in web-pickup order fulfillment. A flexible schedule including evenings and weekends is required.