Pharmacy Customer Experience Specialist

Walgreens; Palatine Township (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking team-oriented staff to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will help ensure accurate prescriptions, patient information, and safe medication handling.

The role emphasizes customer engagement, inventory upkeep, and a clean, welcoming store environment. The position requires a flexible schedule, strong attention to detail, and prior retail exposure.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.
• Six months of retail experience preferred.
• Experience with Walgreens or prior retail pharmacy experience preferred.
• Strong math and computer skills; knowledge of inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Register customer purchases at the cash register and handle cash.
• Assist pharmacist under supervision with dispensing and patient information entry.
• Maintain counters, shelves, and stock; ensure items are merchandised.
• Provide exceptional customer service and resolve issues.
• Handle returns, voids, exchanges, and related store operations.

Skills

Fluent English

Customer service

Flexibility

Math skills

Computer skills

Education

PTCB certification

Job description

Walgreens is seeking team-oriented staff to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will help ensure accurate prescriptions, patient information, and safe medication handling.

The role emphasizes customer engagement, inventory upkeep, and a clean, welcoming store environment. The position requires a flexible schedule, strong attention to detail, and prior retail exposure.