Pharmacy Customer Experience Specialist

Walgreens; Oak Ridge (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Oak Ridge, TN is seeking a Customer Experience Associate to greet customers, handle checkout on the cash register, and support the pharmacist under supervision with prescription processing.

This role emphasizes friendly service, product recommendations, inventory upkeep, and adherence to company policies. The position offers on-site hours with opportunities for training and development.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills and store inventory knowledge.
• PTCB certification preferred.

Responsibilities

• Registers sales on the cash register and processes transactions.
• Assists the pharmacist under supervision with prescription processing.
• Provides courteous, friendly service and helps customers locate products.
• Maintains neat store and assists with inventory and merchandising.
• Supports pharmacy operations including entering patient and drug information.
• Reports prescription errors to the pharmacist on duty.
• Adheres to company policies and Good Faith Dispensing.

Skills

Customer service

English fluency

Cash handling

Math skills

Computer skills

Tools

POS systems

Pharmacy software

Inventory management

Job description

Walgreens in Oak Ridge, TN is seeking a Customer Experience Associate to greet customers, handle checkout on the cash register, and support the pharmacist under supervision with prescription processing.

This role emphasizes friendly service, product recommendations, inventory upkeep, and adherence to company policies. The position offers on-site hours with opportunities for training and development.